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Email App Has Crashed? HTC Incredible

I use the Email App that came with the phone with MS Exchange for my work emails. However this week I can't even open the app. It flashes us an error message 'Sorry! The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please Try Again.'

Well -- I've tried over and over. No luck!

Any suggestions?

Comments

Verizon_Support

Hi Contentntexas,

Oh no! I know how important it is to have a properly working email application. Let's get this fixed. Try removing the email account, then re-adding the email account http://vz.to/LzZrsx. Keep me posted.

Thanks,

Pamela_VZW

Please follow us on twitter @VZWSupport

contentntexas

Thanks for the advice. That worked perfectly!

Kelly Hayes

"If you knew tomorrow wasn't coming - what would you tell people today!?"

On Thu, Jul 18, 2013 at 11:36 AM, Verizon Wireless Customer Support <

Verizon_Support

Woohoo! I'm glad to see that your emails are now working on your device contentntexas! It always put a smile on my face when a customer is happy with the resolution. I will be sure to advise my co-worker Pamela_VZW for you. You Rock!!!

Arnett_VZW

Please follow us on twitter @VZWSupport

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