Just to start off,Verizon does acknowledge there is a problem...if you call customer service....on here good luck with that.
I to am extremely upset that after finally agreeing to a crap refurb,it auto installed this update,now i have read others on here doing the same and it auto installs the previous version...What gives??? Before it is said i did no manual update just the initial startup,I was told by tech that they already removed the auto update and was only available if you did a manual update...... NOT TRUE VERIZON
Also of note,the only way verizon listens is when they start losing money, So my suggestion is
Every week that you do not have data service,call up verizon and demand a credit for mobile data....My thoughts are if enough ppl do this they will start losing money,and with these big corporation's the only way they listen is when there pocket is hit
So far i have been credited 2 weeks