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Android 4.3 Update: Where Is A Public Statement From Verizon and Samsung?

Steve91313

It's very clear what's going on; the OTA Andoird 4.3 is mega failure.

Samsung and Verizon can no longer pretend there isn't a major issue.

Has either company made a public statement since January 1, 2014?

If not, we demand a public statement.

WE DEMAND A FIX!.

Comments

unknown

You are demanding to a empty room.

Your issue is more Samsung than Verizon. Samsung releases the updates to Verizon, Verizon then fiddles around with the updated OS to they claim Test it.

And for android devices I think Google is the creator of the operating system.

If you were to check with Verizon Wireless there is no issues with the update. You see 120 Million people with different devices and your brand included are not all clamoring as saying the update is bad. Think of the percentages. 120 Million to 100, 1000, or 10,000 devices that did not take the update as it should.

Good Luck

Steve91313

@Elector,

I posted this as a new thread in the "Samsung Galaxy S III and Samsung Galaxy S III Mini" forum. I posted this as new thread because I didn't want this to get buried in a collection of pleas for help. This is not an empty "room".

unknown

Steve, the empty room analogy is not that there are no people reading your post it is that Verizon will if you read other posts on the issue just chime in with some canned response.

You see to them it is not an issue. Now if all the users of your device were to call, write and chat about it I am sure then it would be an issue for them. At present they are just letting it slide. A pity but I can understand why.

Samsung is really the people that should get blasted so they can send a corrected OS out to Verizon who then can send it out.

Good Luck

Steve91313

@Elector,

If someone sold you a home and months later you discovered there was a significant issue not disclosed to you before the sale, who do you go after? You go after not just the previous home owner, but also the real estate agent. Both lied to you hidding the issue about the home. This my analogy of who's responsible for the Android 4.3 debacle as it relates to Verizon.

Verizon knew of Samsung's issues with Android 4.3 back in November 2013. Google it. But even then Verizon still sent it out OTA. Verizon is therefore at fault as much as Samsung. Verizon loaded their bloatware on top of Samsung's bloatware and continually told us, via our devices, that the updated was needed.

You also continue to speak like there is only a couple dozen of us that are suffering for this. You are poorly misinformed.

Ann154

The original post in this thread was also not marked as a question so that pretty much guarantees that the VZW reps won't see it.

Steve91313

I am washing my hands of this guano. It's clear that Verizon and Samsung do not care about their customers. So I'm leaving Verizon and buying a different phone.

Steve91313

Let's see how long it takes for Elector to chime in.

unknown

always glad to help!

http://www.att.com

http://www.sprint.com

http://www.T-Mobile.com

choose any of the above. and don't buy the same phone. chime in done.

Good Luck

emf1

I think it is the time to start and push samsung to do solve these problems:

http://www.petitionbuzz.com/petitions/samsung43problems

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