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S4 Online Order Processing Time?

Is there a back order for this phone?

I put in an online order for this phone about 5 days ago (Oct. 19th) and verification on the order status just says it's still processing. I called the online order department 2 days ago and they said it'll be a couple more days? I really like to get some definitive estimates.....

Comments

pdpplaque

Well what do ya know. Verizon decided to just cancel my order without any explanation...... called up their ole so helpful number and waited for nearly 30 minutes. Guy on the other line sounded like he just woke up and he didn't even explain what the hell happened.

Let's see if my second try works out......

Klue

why mess around with online ordering when you can pick one up at many local stores that sell VZW phones and plans?

pdpplaque

From what I see around the Verizon stores in my area in RI, they're charging $699.99 + tax for the 32GB phone while online it's only $649.99 + tax.

Verizon_Support

Klue, we don't mess around. We provide several options to purchase a new device. You can visit a store http://vz.to/3SdsA However, some folks choose to relax at home and order it online http://bit.ly/zpAY1E We just want you to have the options to fit your needs! We never stop working for you.

LasinaH_VZW

Follow us on Twitter @VZWSupport

pdpplaque

Well you're partly right about not messing around. In the end I went the way of the physical store location and lo and behold they were more than happy to match the price offered on the website.

I think Verizon corporate and their operations need to work on their communication with each other. The price they have at the store listed the 16GB phone as $699.99 while the 32GB phone is listed online as $649.99. Doesn't quite make sense to me but whatever. Cancelled my online order and working with the store reps on Bald Hill road in Warwick, RI ended up being way more helpful in getting the phone in my hands.

If Verizon's intent was to keep their brick and mortar stores in business. Congratulation! You succeeded by making your online website store complete crap. I wish you the best of luck in fixing Healthcare.gov.

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