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Will VZW offer 9530 owners discount on 9550?

I just have to ask this question to any of the VZW moderators. Will Verizon offer the original Storm owners any type of discounted price to upgrade to the new Storm? A lot of us have gone through hell and high water with our originals and have stuck through it because they are good phones, at least mine has been with some minor issues. The new Storm will be out approximately one year after the release of the first one. Many upgrades and a better more stable system. Don't let this turn out to be the same customer dissatisfaction issue AT&T had when the new I-phone was released. Customer satisfaction is what VZW has been about keep it that way besides the great network.

Comments

XtremeBerry

What do you think the answer to this question is? If you have had a lot of problems they can probably get you in a new phone at the one year price if you are VIP.

LCromwell

What is a VIP in relation to VZW, as I have been a continued paying subcriber since 2002.

XtremeBerry

There are a few criteria that must be met. Basically if you have a BASE plan of 79.99 or higher and have paid your bill on time for a full year.

Jeff_in_TN

I was recently told by customer service on the 800# and by reps in the store that the VIP program had been discontinued earlier this year. I also was told that the best time to get a deal is toward the end of the month in the store, especially if they are short of meeting sales quotas.

rookietrader

verizon should offer a discount for storm 1 users to upgrade to storm 2 but i don't see that happening. the storm 1 goes for $50 at a verizon store now. i paid full price for my storm1. i didn't get a 2 year agreement with verizon for buying a storm 1. the difference with iphone and bb storm 1 is the first generation iphone users paid full price for the phone ($399)and still got locked in a 2 year agreement. so apple got over on the att customer anyway and so they gave them a choice to swap for a newer iphone 3g so it would not be all types of complaints out there. so no i dont see verizon giving us an discount to trade in our storms. verizon and blackberry would simply lose on that deal. does verizon buy back phones? maybe give you $50 for an storm 1? sprint use to buy back phones.

XtremeBerry

LOL Why would verizon want to buy back a Storm 1? They are trying to unload them for 49.99 right now. Its stinks being an early adopter on a phone. How would you like to be a tester and have to deal with all the early problems. I dont see how the Storm would even been able to dial a number at first. :smileyvery-happy:

rookietrader

ok i see your a tour fan but ok. i've had no major problems with my storm. i like my 9530. verizon would buy back the phone for parts. thats what sprint use to do. this phone is still going to be around for 2 yrs for the people that just got a storm 1. and the are only selling the storm one for $50 now because they know they are still locking people in for a 2 year agreement and they have to purchase bb data plan which makes them money. so in the one year of being a storm 1 user and something goes wrong they dont send out a brand new phone anymore...its a refurbished phone....because the storm 2 is about to be out now.

BBLeaks-dot-com

Aren't they offering the Storm 9530 for free now? lol

woyala

There is no buy back program on VZW, they have is something called Hopeline or something like that where you DONATE your old or unused phone for victims of disasters, etc. If ya think VZW will offer some sort of discount to old Storm owners you are dreaming, best bet is sell it online or something where you can get more money for it.

Thugsta

Ok so let's stop beating around the bush and get it out there...........................Hopefully an ADMIN or a REP from Verizon can help us with this one question...

WILL STORM USERS GET A FREE UPGRADE TOWARDS STORM2 OR SOME SORT OF DISCOUNT?

I have been hearing a lot of people saying that they go into verizon stores to ask if verizon will do such a thing.......

and the employees at the verizon stores respond with yes they will be mailing out forms/coupons/rebates to your home. Is this true? Please can someone clarify.

{topic merged to keep all posts in one thread}

XtremeBerry

Great... I hope Verizon gives me a free Essex since I had some trackball issues with the Tour. I wont hold my breath.

rookietrader

Thugsta wrote:
Ok so let's stop beating around the bush and get it out there...........................Hopefully an ADMIN or a REP from Verizon can help us with this one question...

WILL STORM USERS GET A FREE UPGRADE TOWARDS STORM2 OR SOME SORT OF DISCOUNT?

I have been hearing a lot of people saying that they go into verizon stores to ask if verizon will do such a thing.......
and the employees at the verizon stores respond with yes they will be mailing out forms/coupons/rebates to your home. Is this true? Please can someone clarify.

{topic merged to keep all posts in one thread}

i honestly do not see verizon giving a new storm2 out to storm1 owners for free. that would never happen when most people got the phone for free...and do you think they would give you another free phone? there will be an os update to your storm1 soon that will make your storm1 run like a new phone...download a 5.0 os and you will see the difference or wait for the official os update to come out which will be real soon. the only discount i see to purchase a new storm2 is your contract is up with verizon and your up for an upgrade. rim and verizon cant be giving out free phones like apple. if you are the 1 group of storm1 owners sorry...get in good with a verizon rep is all i can tell you if you paid the original price. i didnt get the free or discounted storm1 deal...and i'm over it. and i actually like my storm 1 now that i've did upgrades to it. and i'm not sure i even want a storm2 right now even though i'm up for an upgrade in dec.

AzCellUser

Wow! Everyone has made this into something it wasn't. My thread didn't start with give me a free phone or I want to trade my phone in. It was very simple; will Verizon offer sometype of discount to Storm 1 owners. You know like $50, 100 or 150 off of the normal price. Although as usual VS. reps are staying away from this question because they have not received any guidance from above. Thugster is the only one that really gets what I was asking. I am happy with my Storm 1, although the memory leaks and small application memory that is significantly improved on the Storm 2 would be nice to have. The new 5.0 OS will not fix this or increase memory size. Everyone have a nice day and enjoy.

rookietrader

well to answer your question no imo...but i dont work for verizon...

bryada

My wife took her LG enV in as the touch screen was locking up and when it was not locked up it just sucked. She asked for a replacement and was given a enV2. The rep told ehr that Verizon knows that it was a piece of junk phone and anyone who came in with a complaint or issue got the new model, no questions asked. Why wont they do that for the Storm?

SureTypeBandit

I think that the nail has been hit right on the head in terms of a moderator not answering this question. If they say yes, it will start a pandemic of vzw customers storming the stores looking for rebates and/or discounts. Hehe get it "storming" lol! Anyway, i bet that just like ATT did with the whole iphone 3g & 3gs thing...depending on how long you have had your storm will probably dictate how much of a discount you will receive. I know the original post was not looking for a free phone...so all of you that expect a free phone that dont apply for the new every two....keep dreaming.

AzCellUser

Just an FYI on this thread; received an email back from Jennifer at Verizon HQ. She states they will not be offering any type of discount for Storm 1 owners to buy the Storm 2. Solves my question!

woyala

AzCellUser wrote:
Just an FYI on this thread; received an email back from Jennifer at Verizon HQ. She states they will not be offering any type of discount for Storm 1 owners to buy the Storm 2. Solves my question!

This was expected. When you buy a phone you have 30 days, which is enough time to try out a phone. If you don't like it, then return it. People just think after using a phone for few months after the 30 days expire and a new device comes out they can get a upgrade for a discounted price. If VZW do this sort of thing they will lose money on every phone. Only option is if you pay enough money every month then wait 1yr from the day you got your Storm 1 and then upgrade.

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