my droid charge shuts off for no apparent reason( on the web looking stuff up, making a call ,talking to someone sometimes it just shuts off ) I have 100% battery before it randomly shuts off. To turn it on I have to plug it into the charger or take the battery out .Then in 15 minutes the phone is fully charged. REALLY? This started about 3 weeks ago. Took it to VERIZON store they set it back to factory settings and the phone shut off during set up and still shuts off randomly. The Verizon employee said MAYBE a new battery but that's no guarantee it will solve the problem. AND get this ....they don't sell the battery for this phone. I could go to some store called battery plus. I have only had this phone for 1 1/2 years so I'm still under contract and am not eligible for a new phone. Which by the way STINKS TO HIGH HEAVEN. I'm not the only one with this problem others are having the same issue. Go to Verizon community forum. And really I don't think its the battery as others have bought a new battery and still have the same problem. What ticks me off is the DROID CHARGE HAS an ISSUE HERE and no one is doing anything about it. Samsung should be looking into this and do a recall. Verizon should be looking into this ...I refer to their The Worry Free Guarantee ....The Worry Free Guarantee is multifaceted, but the core of the message is that customers who choose Verizon Wireless are getting a commitment that we will stand behind the products and equipment we sell. Apparently that's not true. No one will stand behind their products and no one wants to make this right. I take care with my electronics …I don’t abuse them AND I have never I repeat NEVER have dropped this phone or got water on it. This phone is garbage...I AM VERY DISSAPOINTED and EXTREMELY DISTURBED. A phone should last at the very least the life of the contract and now I'm stuck with a worthless piece of garbage. I can't and will not pay full price ($500.00) really! for a new phone. I have had phones last 4 and 5 years and still worked when I bought a new phone. I gave them to the troops overseas. And for Verizon not to carry a battery for this phone is poor customer service and should I be expected to buy one? NO I should not ,besides from everything I’ve read IT’S THE PHONE Which makes it YOUR problem. I’m paying for services that I can’t use now and am still under contract till January, so I’m paying and getting nothing. I am so disappointed with this phone I’m almost livid. Someone needs to make this right but I don’t expect that to happen as there is no customer service anymore. This is big business mentality you bought it, you own it, it’s your problem, (removed) you. I know I work in customer service for 17 years and counting…. THAYS THE WAY IT IS.
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