Voicemail notification will not disappear

Boffa1962

Hello please help.  My voicemail notification will not disappear, I do not have any new voicemails. I have tried the following:

Calling from a different number, left a message deleted it a pressed * and that didn't work

I went to the app manager and hit force stop and cleared data that didn't work

Any help

Verizon_Support

Boffa1962, no worries! Help is here! Try accessing your voice mail feature directly on your device. Once you've entered your password, you will need to select option 4 for "Personal Options." In Personal options, you will need to disable the Voice mail notification feature and press the * key to end that call. Next, you will need to access your voice mail feature again and turn the Voice mail notificaiton feature back on. This is a soft reset. Keep us posted. We're standing by to further assist you if needed.



LasinaH_VZW

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