Wifi connectivity issues

Anyone else having problems w/ wifi connectivity on their Note 3? My 1st one was returned for that reason & I was sent a new one yesterday...STILL not keeping a wifi connection at home or work!! I have Googled & this seems to be a common problem - Help!

Accepted answers

rcschnoor

As an update, the wifi on my Note 3 is still horrible. I am still having continuous intermittent connectivity issues.

All comments

NexusMan21

After installing the most recent update yesterday, the "unstable connection" notifications have gone away and my connection seems to have gotten better. Did the new update reach your phone yet?

rcschnoor

The update seems to have cured my wifi connectivity issues, too.

NexusMan21

Awesome!

bwujeckel

imhaving this issue. i never went over data before. always used around 1gb and about 7-10gb on wifi. with all these updates and doing countless resets its not working. the notification is less frequent but i was sitting in my house on wifi when i got a text from verizon i went over. i take screenshots so i have proof. something has to be done. enough people go over data because of this .Tha'ts a lot of money for verizon for something thats not our fault.

rcschnoor

As an update, the wifi on my Note 3 is still horrible. I am still having continuous intermittent connectivity issues.

NexusMan21

I have received the notification a couple times on home Wifi, however it has been when I needed to reset my modem anyway because the internet speeds were slow as hell. No problems at work or anywhere else. Stupid Time Warner Cable.

scottandot

I've been on the phone w/ Verizon - Att Uverse & Samsung...a grand total of 2 1/2 hours. Since then, I have not been kicked off my wifi, but I am still getting the msg that internet is unstable. I've received 2 updates but I would say the problem is not resolved satisfactorily. The Manager at my Verizon store went as far to imply that I should've gotten an Iphone!!! Not a happy customer

scottandot

me too!

Jebusite

Wifi will not turn on even after factory reset. Is it a software or hardware issue?

Verizon_Support

Hi Jebusite!

So sorry to learn about any issues with your Wifi, I know it's an important feature! Please try these steps to correct it on the device:

Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called "Auto network switch."

Keep me posted!

ChristinaB_VZW

VZW Support

Follow us on Twitter @VZWSupport

cindyd53

That didn't work for me..I've tried several things today and nothing seems to work. I am sitting beside my router, and it won't conect to it..I can't afford to go over my data..

PLEASE HELP!!!

TBF1970

I am constantly maxing out my data and this just started in the past 2 months. I am at home and at work on a solid wifi signal but it won't stay connected and constantly switches to 4g. I have tried everything possible so hoping there is some hope. I constantly have people commenting on my phone but I have started telling them not to bother because it eats wifi like crazy.

Verizon_Support

That is defonotely not good, TBF1970. Let's see what we can do to make sure your phone retains a consistent WiFi connection. Were you able to try the steps that ChristinaB offered? Did that help out?

Not sure if you have tried this, but with your router at home, have you attempted to configure it so it only broadcasts in B,G or just N wireless signal? This has helped customers maintain a more direct connection.

Let us know if this helps out. Thank you!

NicandroN_VZW

Follow us on twitter @VZWSupport