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unsupported file (??)

why are some of my photos dubbed "unsupported file" when I attempt to organize them into an album (or do much of anything with them)? They seem to have a little red symbol in the lower left corner of the image when viewed via Gallery. For a moment I thought it might be because they were photos taken by a camera, as opposed to the phone, but that doesn't seem to be the case.

Thanks for any advice about photo management on this Samsung.

Comments

breezex

Is the "little red(?) symbol" actually a Google Chrome symbol?

If so then these images are Google+ Photos stored in the cloud and you have to logon to Google+ and manipulate them there.

JohnWN

That has to be it! Many thanks for pointing it out.

demmo86rt

The G+ logo is red, that makes more sense.

breezex

On my phone this is what I see in Gallery. It's possible that the OP is seeing something different. JohnWN if this is not what your see can you take a screen shot and post it? What do pictures stored on Verizon (Backup? Media Storage?) look like in Gallery?

2013-10-04 09.58.27.png

demmo86rt

Ah, that is the Picasa logo. They are also owned by Google and will back up your pictures. Personally, I can't stand how it basically makes a double of every picture in my gallery and always disable that backup, so I had forgotten about that.

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