After the update for my galaxy S4 last week, my phone will power down on its own. It has happened at least 10 times in the last 3 days. Anyone know what the problem is or have any clues how to fix it before I go into the verizon store.
Ho Doc_Walk22! Let's figure our what's up with your phone! I'd like to ask some questions in order to troubleshoot. Do you notice if this is happening when performing a specific task or when in a specific application? Please uninstall any task killer applications you may have on the device. And, please try safe mode and monitor the device to see if an application is causing this. Here are the steps: http://support.verizonwireless.com/support/devices/knowledge_base.html/77504/ Also, please remove the SIM card and the battery for about 60 seconds, reattach, and power back on. Let me know how this works out for you, thanks!ChristinaB_VZWVZW SupportFollow us on Twitter @VZWSupport
