This has happened to me twice, at random....................The background of the phone would go dark, and three bars approx 7 or 8 cm in width would appear running down the length of the phone.
Background was a dark gray, the three bars were a darker gray almost black.
I called into Verizon just now and spoke to a CS rep and they transferred me to technical support. They logged the problem, but I told them I didn't want to send my phone back, as they are on backorder already.
Please let me know if you have had ANY problems or issues with your screen. The lady in tech support said once Verizon has taken reports on any problem with -3- people, they send it onto Motorola for resolution.
Thank you !!!!!!