LG Exalt will pair with Ford SYNC and then disconnect shortly after?
Dear Troubledone,Good morning. I know the importance of being able to pair your devie to your car. I am sorry to see that you have been experiencing difficulites with pairing your phone to your Ford vehicle. Before the pairing disconnects, do you see an error message? Does it disconnect while performing a certain function? Have you also tried contacting the dealership regarding your vehicle disconnecting from the Bluetooth connection?Thank You,MichelleL_VZWVZW SupportFollow us on Twitter @VZWSUPPORT
I am having the same issue with a 2009 Lexus RX 350. It's a brand new phone and it will not retain it's bluetooth connection. I read in another forum that the phone has to be open for the bluetooth to work. Is that correct?
@JNTracyI, too, use my car kit Bluetooth feature daily! Let's ensure you're able to use your Bluetooth feature on your device as well.You are correct; the LG Exalt currently requires the flip to be open for the Bluetooth functionality to work properly. Are you only experiencing problems when the device is flipped close? Let me know so I can further assist. Thanks!AnthonyTa_VZWFollow us on Twitter @VZWSupport
I also have the same issue with keeping the phone paired. It seems to only work when I turn off bluetooth from the phone to the uconnect device then back on. It will work with the phone closed for the time the truck is on. One I leave and come back, they cannot connect unless I again turn off off bluetooth from that device then back on. What I am reading makes no sense that the phone has to be open, that kind of defeats the purpofe of having the phine in your pocket (and open). I had a Mororola v204 from 2008 with the same truck (2012 liberty) working (closed) without any issue. In fact it worked better. Is there some kind of profile fix for this - it shouldn't be this hard.
Thank you everyone for your feedback. The software team has provided this information http://bit.ly/1mTjKmX. Here are some tips/cautions/troubleshooting steps from the User Manual, page #`s referenced (see Tips and Cautions). Please advise if this helps.Connect & go (pg 5)Turn off any Bluetooth devices previously paired withyour speakerphone. Then:1 Turn on Bluetooth on your device.2 Turn on the speakerphone. After the blue lightcomes on and you hear, ready to pair, follow thevoice prompts to pair and connect with the device.3 Go to the Bluetooth menu on your device,and enter passcode 0000 if prompted.4 When the device and speakerphone connect,you will hear pairing complete.Tip: After you pair the first time, if you take your deviceout of range of the speakerphone and return, press theCall button on your speakerphone twice, and thedevices will reconnect.Settings (pg 12)make some changesPress and hold while turning on your speakerphone to adjust these settings:Voice promptsCaller IDMultipoint (two phone) connectionsFactory default resetCaution: This action erases all pairing information stored in your speakerphone.Problems? (pg 13)My speakerphone will not enter pairing modeMake sure that any devices previously paired with thespeakerphone are turned off. If the status light isflashing in blue, first turn off the other device, then turnthe speakerphone off and on. The status light becomessteadily lit in blue and you hear ready to pair.My phone doesn`t find my speakerphone whensearchingMake sure the status light on your speakerphone issteadily lit in blue when your phone is searching fordevices. If not, turn off the speakerphone and press andhold while turning on again and follow the voiceprompts to reset the speakerphone to factory defaultcondition. The speakerphone resets and you hear readyto pair and see the status light steadily lit in blue.My speakerphone worked before, but now it`s notworkingMake sure your phone is on and the Bluetooth feature isturned on in your phone. If the Bluetooth feature wasturned off or was turned on only temporarily, you mayneed to restart the Bluetooth feature and pair yourphone and speakerphone again (see Connect & go on page 5).Please let us know if any of these steps have helped. TamaraH_VZWFollow us on Twitter @VZWSupport
What happens to my 2014 Ford Escape and my LG Exalt is simply this . . . The Exalt actually goes into Privacy Mode. If you pick up the Exalt handset you just hit 'OK' and it will connect you on the phone with your call and caller - but not over the voice command module in the Ford Sync system.
I will try this fix you have above . . . but if it doesn't work I will be back here to get a correct answer. It is maddening that one of the cheapest phones out there can't Sync with Sync . . . even with Bluetooth 3.0
I have had the same problem with my Priuses. My older prius had no problem pairing with any and all of my previous phones (and family member phones) but kept disconnecting the exalt. the exalt is the only phone I have paired with my new prius, and it still does not connect automatically. Leaving it open will use up the battery a lot faster.
However, on the instructions you cited, it says to hit the call button twice to reconnect the Bluetooth after you've been away. What is the call button on the Exalt? I see no button on the Exalt that corresponds to the icon on the button shown in the online manual you reference. If I hit the send button twice it goes to my call history and calls the top number, so that will not work.
This really is a crappy phone. The non-smart phones I used to have worked a lot better.
Also, when I first paired the exalt it worked in the closed phone mode, so I do not understand why having it open would make a difference on subsequent uses.
The problem "IS" the PHONE!!!
I contacted LG technical support and asked if they were having problems with this particular phone, the exalt LG phone. I was told the phone was built by LG from the specs specifically modified by Verizon themselves. To cut the story short, demand your exult LG phone be replaced by Verizon! Once again the phone is the problem. Don't let anyone at Verizon tell you differently. Get a new different phone!
I have the exact same issue as rrsta in post #4. My new Exalt (less than a week old) pairs just fine and while paired never drops. And I can leave the phone closed no problem. But leave and come back and it will not repair with the other device. This happens with pairing to my car (2 years old) and pairing to a new Panasonic LinkToCell phone system. We have had no problems pairing an older model smart phone to these either the car or the LinkToCell. Only this Exalt phone. I have to turn off Bluetooth and then turn it on again and it will re-pair no problem.
Is there a solution to this yet?
I would add - we also have no problems pairing to the car or the LinkToCell with another brand new smart phone. So a 5 year old smart phone (droid incredible) and a new smartphone (Samsung Note 3) connect to these devices just fine. The Exalt wont reconnect after you leave and come back. On a rare occasion it will. But I usually have to turn off the blue tooth and turn it back on again, on the phone.
I would add - I really do not want to get a new phone. Of all the basic phones you offered, this one had the best sound quality. And as much of a pain it is to restart bluetooth every time, its still a better phone. But its clear there is an issue with this phone and Verizon should seek a fix for it.
There was no resolution with me so I took the phone back and got an entirely different make & model and I highly recommend you all do the same as well. Now I'm a happy camper.
~ Steve
(Sent From a Stolen iPhone!)
I am adding my car a 2009 susuki sx4. The LG Exalt does the same disconnect in the car and it did connect at one time. I believe they updated the phone and then it wouldn't connect again.
I think it's the phone as I have researched all options with bluettooth and my husbands older phone connects perfectly.
I agree, LG needs to do something other than put it onto Verizon, which is what they did when I spoke to them.
