S4 MINI Calls, But cannot send receive Texts

sniz6

Samsung Galaxy S4 Mini purchased on amazon as an upgrade from an iphone 4. Makes and receives calls fine, quality is great. receives and sends facebook messages (while not connected to wifi) great as well. For some reason I can't send out or receive text messages, keep getting a message failure status on all messages I try to send. Have not received a single text message either....

Things I have tried:

Reboot phone

Removed Battery + rebooted phone

Removed sim card and rebooted phone

checked the android version 4.2.2

what should I try now?

SuzyQ

sniz6 wrote: Samsung Galaxy S4 Mini purchased on amazon as an upgrade from an iphone 4.... Things I have tried: Reboot phone Removed Battery + rebooted phone Removed sim card and rebooted phone checked the android version 4.2.2 what should I try now?

Log into your iTunes account and disassociate or delete the iPhone 4 from your account. 

Contact all your friends who may be using iMessage to try and communicate with you, and have them remove you from their iMessage account, and send you standard text messages (to your 10 digit phone number).

Call Verizon (800-922-0204, or *611 from your cell phone) and make sure that text messaging is provisioned properly on your account, and that you don't have messaging blocked.