HELP

jemgarnet

my phone told me that listening to music to loud would hurt my hearing and adjusted my volume ~ now I can't hear anything and can not get it back to where it was. Apparently my phone is not that smart ~already have hearing damage from all the rock concerts in the 70's

Verizon_Support

Hi jemgarnet,



Oh No! Let's get your music going again. Is there any other sounds playing on your phone?  Go to settings, choose my device at the top of the screen, then scroll to Sound.  From here choose Volume and make sure none of your volume is silenced. Keep us posted.



Thanks, BobbyS_VZW

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