i can not send text messages

scrappy1989

this is a new problem on my g4. all of a sudden I can not send text messages when i am in my home. this happens on my s4 and my sons s4 but my daughter uses an iphone and she is not having this problem. i can receive texts, facebook, email etc I just can not send texts. Nothing in my house has changed except that Comcast just put in a new modem, I am not tech savvy at all so not even sure that would affect my out going texts

any suggestions would be great

Verizon_Support

Hi scrappy1989,



Let's see what's causing the problem! Are you using a 3rd party messaging application? Are you having trouble sending picture and text message? Do you experience the issue with everyone you send a message to? Do you receive an error message? I look forward to hearing from you soon.



Thanks for your contribution to our community forums,



AyaniB_VZW



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