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connection problems

ronzos

so i got to vzw internet barly working and find this page

http://support.verizonwireless.com/support/devices/knowledge_base.html/17486/&lid=sayt&sayt=icmp*

cool a ping test

run it says all well no loss

i know that something is wrong so figure i'll run a tracert on same address

heres the results

Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]

over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.43.1

2 * * * Request timed out.

3 167 ms 31 ms 48 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]

4 153 ms 40 ms 39 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]

5 157 ms 47 ms 54 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]

6 * * * Request timed out.

7 161 ms 39 ms 40 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]

8 49 ms 38 ms 39 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97

]

9 155 ms 47 ms 38 ms 0.ge-5-1-0.XL3.BOS4.ALTER.NET [152.63.18.197]

10 162 ms 59 ms 100 ms 0.xe-6-1-2.XT1.NYC4.ALTER.NET [152.63.0.166]

11 67 ms 50 ms 68 ms TenGigE0-6-0-5.GW8.NYC4.ALTER.NET [152.63.25.214

]

12 * * * Request timed out.

13 172 ms 57 ms 54 ms 209.85.255.68

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 133 ms 113 ms 119 ms 64.233.174.193

20 120 ms 119 ms 133 ms 209.85.250.251

21 228 ms 128 ms 117 ms lax02s20-in-f19.1e100.net [74.125.224.147]

Trace complete.

tell me another lie vzw

any others having conection problems ?

1 is my computer

2 is there phone lol it times out evertime

Comments

ronzos

my question is

are you also having bad internet connection and timeout issues

ronzos

i'm unauthorised to edit my own post funny vzw

www.alter.net

is vzw fyi

Ann154

ronzos wrote:
i'm unauthorised to edit my own post funny vzw
www.alter.net
is vzw fyi

There is a five minute window to edit your post on the Verizon Wireless Community forum.

ronzos

here todays test info

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\Owner.YOUR-XHTR8HVC4P>tracert 74.125.224.147

Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]

over a maximum of 30 hops:

1 2 ms * 2 ms 192.168.43.1

2 * * * Request timed out.

3 146 ms 38 ms 38 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]

4 156 ms 39 ms 39 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]

5 44 ms 47 ms 31 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]

6 * * * Request timed out.

7 161 ms 32 ms 37 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]

8 60 ms 43 ms 31 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97

]

9 160 ms 46 ms 50 ms TenGigE0-5-4-0.GW8.NYC4.ALTER.NET [152.63.18.206

]

10 158 ms 77 ms 41 ms google-gw.customer.alter.net [152.179.72.62]

11 172 ms * 169 ms 209.85.255.68

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 217 ms 119 ms 127 ms 64.233.174.189

18 232 ms 119 ms 118 ms 209.85.250.251

19 228 ms 113 ms 117 ms lax02s20-in-f19.1e100.net [74.125.224.147]

Trace complete.

when do you think you will give us back are good internet

in no way is this worth 150 bucks a month for unlimited

ronzos

hi tech guy Jim

i have done as you asked on the phone call today 12/28/13

set to lte / cdma

roaming set to allow access for all trips

the problem still here

here is today's info

Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]

over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.43.1

2 * * * Request timed out.

3 21 ms 39 ms 40 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]

4 34 ms 38 ms 42 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]

5 26 ms 38 ms 40 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]

6 * * * Request timed out.

7 43 ms 39 ms 39 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]

8 48 ms 36 ms 38 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97

]

9 34 ms 41 ms 38 ms 0.ge-0-3-0.XL4.BOS4.ALTER.NET [152.63.17.134]

10 34 ms 43 ms 36 ms 0.xe-6-1-2.XT2.NYC4.ALTER.NET [152.63.3.90]

11 58 ms 57 ms 50 ms TenGigE0-5-4-0.GW8.NYC4.ALTER.NET [152.63.18.206

]

12 * 35 ms 48 ms google-gw.customer.alter.net [152.179.72.62]

13 42 ms 45 ms 42 ms 72.14.238.232

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 220 ms 120 ms 118 ms 64.233.174.193

20 128 ms 114 ms 116 ms 209.85.250.251

21 216 ms 107 ms 111 ms lax02s20-in-f19.1e100.net [74.125.224.147]

Trace complete.

still hop 2 fails

hop 2 the phone is 10.179.55.0

Pinging 10.179.55.0 with 32 bytes of data:

Reply from 10.179.55.0: bytes=32 time=3ms TTL=64

Reply from 10.179.55.0: bytes=32 time=2ms TTL=64

Reply from 10.179.55.0: bytes=32 time=1ms TTL=64

Ping statistics for 10.179.55.0:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 3ms, Average = 2ms

again why is it timing out all the time ?

i really feel this is a Google problem with the android system not a Verizon or Motorola problem

these time outs are causing webpage timeout problems streaming is next to impossible and when i get a stream started it dies in a few mins i have to load and reload a standard webpage many time sometimes to get the full page

using large amounts of data just in re requested info and streams and re downloading failed downloads.

again i see the default reply was buy a home repeater for weak signal

this is not the case and has not been the case for the past few years its all worked fine this is a resent problem that started up a few months ago and is getting worst as time goes by

the pc hop 1 to phone hop 2 are internal ip addresses and has nothing to do with signal strength hop 3 and on yes but not hop 1 computer and hop 2 the phone

again the ticket was closed as weak signal buy repeater

open yet another ticket please and don't reply with default answers the screen in front of you says PLEASE !!!

MODERATOR do not delete any part of this post as none of this info is private and all ip info is static and changes on each boot and is needed by your tech guy tomorrow TY

ronzos

well after about a dozen times i was able to log in

maybe go look at login at vzw to see how many failed attempts just to log in

this is getting old and i have been more then patient

please stop closing the tickets as this problem is not resolved

here lets try something a bit differant for todays test

lets try google ip as the test

here are the results

Tracing route to 64.233.160.0 over a maximum of 30 hops

1     2 ms     2 ms     2 ms 192.168.43.1
2     *        *        *     Request timed out.
3    34 ms    35 ms    34 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]
4    39 ms    25 ms    33 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]
5    32 ms    38 ms    40 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]
6     *        *        *     Request timed out.
7    41 ms    23 ms    40 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]
8    34 ms    37 ms    41 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97
]
9    30 ms    31 ms    34 ms 0.ge-7-3-0.XL4.BOS4.ALTER.NET [152.63.17.81]
10    37 ms    48 ms    34 ms 0.ae1.XL4.NYC1.ALTER.NET [140.222.226.33]
11    51 ms    37 ms    46 ms 0.xe-9-3-0.GW13.NYC1.ALTER.NET [152.63.5.5]
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

again hop 2 fails like always

heres the test for the ip you say to use see post above

Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]
over a maximum of 30 hops:

1     1 ms     2 ms     1 ms 192.168.43.1
2     *        *        *     Request timed out.
3   157 ms    38 ms    46 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]
4   145 ms    40 ms    46 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]
5   169 ms    39 ms    48 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]
6     *        *        *     Request timed out.
7    36 ms    41 ms    46 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]
8    50 ms     *       42 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97
]
9   176 ms    41 ms    39 ms 0.ge-0-3-0.XL4.BOS4.ALTER.NET [152.63.17.134]
10   166 ms    38 ms    38 ms 0.xe-6-1-2.XT2.NYC4.ALTER.NET [152.63.3.90]
11   160 ms    59 ms    59 ms TenGigE0-7-1-0.GW8.NYC4.ALTER.NET [152.63.21.125
]
12   157 ms    56 ms    41 ms google-gw.customer.alter.net [152.179.72.62]
13    49 ms    40 ms    39 ms 209.85.255.68
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19   215 ms   117 ms   160 ms 64.233.174.189
20   237 ms   115 ms   124 ms 209.85.250.251
21   233 ms   118 ms   119 ms lax02s20-in-f19.1e100.net [74.125.224.147]

Trace complete.

hop 2 fails

also looks like hop 6 is failing most of the time think that's Manchester NH to Boston Mass

possibly a lvl3 problem?

oh todays test was on a vista home premime computer sp2

other computers used winxp sp3, vista sp2, win7, win8

4g- 74db at time of test.

dap10 seems to help with sites that support resume for downloads but will not help with html or streams

do you know of any software that will help with resume on streaming or html ? in the mean time

till you find and fix the problem!

pretty sad total failure just going to google on todays test

thanks for looking into this but can we PLEASE do more then look into this time.

perhaps fix the problem would be nice.

Ron

Private info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

ronzos

heres some speed test results from last year to this year

same phone same location same computer

take a look vzw

http://www.dslreports.com/testhistory/819809/7e605

from 10 mb downloads to 82k

please fix me please please please i beg

calling in to open yet another ticket

ronzos

speed is much better past 24 hours Ty but

still having timeout issue

and failing hops still

streaming is a bit more stable past 24 hours only have to reload 2 or 3 times an hour.

keep poking at it

thanks Ron

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