Is it really possible to talk to someone from Verizon on chat? I have been able to chat with a representative one time out of the numerous attempts that i have made? Can these people not staff the most basic customer care?
Hi burnburn,I know your time is valuable and I apologize for the inconvenience! The volumes are high with our Chat services. However we can glady assist you here, via FB and via Twitter @VZWSupport. Please update me with your specific concerns. I look forward to hearing from you soon.Thanks for your contribution to our community forums, AyaniB_VZWFollow us on Twitter @VZWSupport
Are FB and Twitter more secure than your website? And can you confirm the privacy on those sites as compared to www.vzw.com?
Good evening nb367300,I understand your concerns regarding privacy and security. We are confident that your information will be secure enough to address your concerns when you send us a private message on Facebook and a Direct Message on Twitter. However, if you do not feel comfortable utilizing this Social Media channels, please call us at 800-922-0204 and we'll be happy to address all your concerns.AntonioC_VZWFollow us on Twitter at www.twitter.com/VZWSupport
i have a question
I locked my phone can it be reset so I don't lose everything on my phone?
Alicat7 wrote:i have a question
Alicat7 wrote:
It might be better if you created a new discussion and marked it as a question for your situation.
