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Verizon will keep their call centers open on Christmas and force some employees to work!

LasVegas4Me

Its very anti-Christian and they should be more accommodating to Christians.

Hate to say it but they should do like all the "best" companies do and "close".

Yep, shut down the call center and leave a message that they are closed for their employees to be with their families!

Even the Government closes!

Or at least give them a choice if they want to work and scale down the availability.

Any one want to chime in? I just want "them" to know it is wrong. They should act more like Chick-Fil-A, and Costco and many others who don't stay open on holidays!

AND, I don't care if they do it for other holidays!

We don't need to be able to get to the call center 24/7!

Comments

rcschnoor

LasVegas4Me wrote:
Even the Government closes!

This is NOT a good reason. The government closes for ALL holidays which end with the letter "y". The government does not have a problem with finding a reason to close. For the record, the government NEVER closes completely. There are several portions which are ALWAYS open. Police, Fire, air traffic control are some examples. There are COUNTLESS other occupations which are required to work on holidays.

As to whether or not Verizon closes, that is a company decision and I feel it is their right to make that decision.

Regardless, have a Merry Christmas.:smileyhappy:

LasVegas4Me

The call centers are not an essential service.

Yes they can stay open. I wonder how many of the top execs are working?

They should at least give them a choice and reduce the availability accordingly.

Do you REALLY need to talk to the call center on Christmas?

I don't want to do ANYTHING on Christmas, except be with my family and God.

Cloudlv9

Um, I am pretty sure it's called "Request Time Off" if is so important to have and pretty sure like most jobs you can submit it months ahead of time. So if they close for Christmas, they have to close for Hanukkah, Kwanza etc right or they would be "Anti" those beliefs. I am sorry that some relative of yours has to work on Christmas (the only reason to prompt a post like that) but unfortunately they will have to put on their big boy pants and do what needs to be done to make a living or submit the correct form for time off in a timely fashion. Plus you realize that call centers are actually really needed on Christmas for all the people who don't simply read the instruction of a product (in this case new phone activation) and need to call in to have it done for them. Welcome to the working life of modern America. Merry Christmas.

---Signed Scrooge

P.S. I look forward to the iminent trippy ghost visits.

LasVegas4Me

Yes it is a relative and no they did not have a choice. There was no form or request for time off. Long time employee too. And yes they will just have to go to work, at 5:55 am for 8 hours too.

Again, scale it down as needed.

Yes some people do not know how to turn on their "new" phones. I still say wait until tomorrow.

On another note, I have another "friend" who owns and runs a McDonald's. Corporate wants them to stay open for Christmas too. But in this case my friend told them "too bad, we are closing".

Even Scrooge had an epiphany!

Cloudlv9

Never heard of a company that does not have a request time off system, sounds illegalish. Verizon uses American 3rd Party Call centers for their Customer Services agents. I would have your family member reconsider employment with their third party, because the lack of that system will be on them and not Verizon. As far as your McDs friend, while I understand his position, I do feel bad for any workers who are working on Christmas that now will likely have a hard time finding places open on their lunch. For some of us, the world does not stop turning on Christmas, nor do we have the luxury to worry whether we have Christmas off because of the need of money to pay bills. Personally I will be working Christmas by choice and making some extra money with time and a half Holiday Hours ( also normally offered by most companys as compensation for working holidays. ) So while you say Anti-Christian, I say Pro-Working Man. I am sorry your family member got caught in limbo, but we all have a choice in where we work, so to just blatantly say a Company is Anti-Christian is rather shortsighted and harsh.

Cloudlv9

Also I just wanted to note that I chuckled to myself about the context of your post and your username. Sin City 4 Me No judgement or offense intended but gotta admit still a little funny Merry Christmas

LasVegas4Me

I use it for other sites too.

Vegas is not just gambling, there are great restaurants and incredible shows too.

Do agree that there is a good dose of sinning there too.

armaki

>Attacking post deleted to comply with VZW ToS<

Message was edited by: Verizon Moderator><

LasVegas4Me

This is not just about Christmas. Like I said above, no one should be forced to work on any specific day.

If you don't have any religious convictions that is fine and you can work instead.

Our religious freedoms are not just for the religious. It will effect your freedom in some way some day even if you are an atheist.

Companies should care about the concerns of ALL of their employees and adjust for them. Employees are the most important aspect of a company and define its personality. Happy employees make for good business.

LasVegas4Me

It's amazing that not even one person agrees with me! Doesn't any one care about the people who work?

LasVegas4Me

It's amazing that not even one person agrees with me! Doesn't any one care about the people who work?

armaki

Yes, people do care. But leave your religion at home.

Why should the millions of verizon's customers suffer because of your personal religious beliefs?

rcschnoor

Yes, I care. I am happy for them that they have a job and can support themselves. Quite often that is not the case.

I simply feel if not working on holidays is that big a deal for you, you should enter into a profession which allows you to refrain from doing so. There are COUNTLESS jobs which DO NOT require working on holidays and there are COUNTLESS jobs which DO require working on holidays. Simply choose a profession which DOES NOT require it.:smileyhappy:

Heretic1989

I won't agree with you because from the beginning of time there's always been those services that require 24/7/365 operation. Your refusal to accept that won't change that reality.

LasVegas4Me

Oh, so I am going to die because I can't talk to someone at Verizon? This is not an essential service and they can still stay open on a limited basis with those who are willing to work.

armaki

There are people who have never seen any of the things we take for granted in a modern society, and they live their lives just fine. That's not the point. Point is, your religious beliefs are not ANYMORE important than a customer's need to have customer support.

Heretic1989

LasVegas4Me wrote:
Oh, so I am going to die because I can't talk to someone at Verizon?
Yes you will!

rcschnoor

And someone won't die, either, if they have to work on Christmas. I have done it before in the past. I didn't think it was such a bad thing then and I don't think it is such a bad thing now.

B33

Well what Rc is saying I agree to a point leave part of the Call center open the Tech Dept. the rest of the center can remain closed which I'm sure they'll do. I think a good share of the call centers out there not just Verizon will be open, if you call Cox cable and this could be at 3 o clock in the morning your going to get somebody weather it be for Tv, Internet, or home networking your going to get somebody,, before Verizon took over Alltel there call centers were manned around the clock they may of shut down early on Christmas I don't know I never needed anything done that day with our phones, but I can see why there is need for them to Stay open through and passed Christmas Day, because up to Christmas eve you can get a Device for your love one an the biggest thing you'll want is for that phone or other Device to Work when they open there Gift.

But I imagine Verizon will have something planned out for these employees that have to be there, something that i was thinking about when typing this out My Dad I don't how many time he missed Christmas for being on the Road he was a Truck Driver and a.. he missed a few of them but when Groceries have to get Delivered to the Stores you GO and get it done what ever the Cost and what ever the Road conditions are at the Time..

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