I just bought my S III today brand new from a Verizon Store and I noticed that it doesn't have the multi window option. I tried checking for a software update but the only thing it will tell me is that the service is unavailable and how to check for updates when service is available. It was connected to Wifi when I checked and the Wifi was working fine for other apps. Should I wait a day or two before messing with it too much or just head back to the Verizon store tomorrow and see what they say?