If Microsoft wants to succeed with Windows Phone, they really need to step up their game with the in-store reps at Verizon. Last night, once again, I just browsed through a Verizon store in a local mall. Took a quick look around, but didn't see the Icon anywhere. In fact, they only had cardboard replicas of the 928 and 822 on display! When I asked about the Icon, the young lady said, "Oh, we don't carry that. Can I show you this new LG phone?" Obviously, that's what had the spiff-of-the-day going on. Verizon stores are sooo apathetic about WP, it's disgusting.