I have had Verizon for 4 years without getting dropped calls at home. All of a sudden both my wife and me are getting dropped calls at home. The phones work great every where else, they are useless at home. I went to my local Verizon store and asked why. I got all kind of excuses. One guy said it was because we were off contract and got different towers than contract. I went back yesterday and talked to a lady that seemed to know more. She said our phones were broke or out dated. I asked if we went back on contract and got new flip phones would it fix it. She said "probably." I said I had know for sure as we need our phones to work. I have cancer and my wife runs a dog rescue. She said the only the sure to fix it for sure was to get smart phones as you get more towers. We don't want smart phones! She said on the flip phones the antenna wears out them and again how you get more towers with the smart phones. I said bullshit and left mad as hell. We live in a very rural area in Ga. and there is not much reliable carriers except Verizon.
I have to have a reliable phone as the is how I can keep in touch with the Mayo Clinic in Jax Florida. This can be a life or death situation as the cancer I have is very rare and the Mayo is keeping me alive.
I don't know what to do as I can find no number for real help.
