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My outgoing emails are stuck in the outbox, how do I get them to send?

daviddavidff

As of today, my outgoing emails thru an earthlink account are stuck in the "outbox" folder and won't send. The account is in good standing and working fine on a laptop/desktop. I have checked and rechecked my account settings to confirm that they are correct, and each time the device says that the server is not responding. However, incoming mail is arriving.

Any ideas? Earthlink tech support gave up and sent me back here.

Comments

Verizon_Support

daviddavidff, we want you to be able to send and receive! If Earthlink has confirmed the outgoing server settings and you can access the email and send without issue from a labtop I would lean away from it being an issue with the account. If you can receive email then we know the device is communicating with the network.

I would try deleting the any email in the outbox folder http://bit.ly/1g1labk and then attempt to send a new email. Send the email to your own email address so we can verify success. Let us know if you can then send email.

BrianP_VZW

Follow Us on Twitter @VZWSupport

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