How to turn I off ALL TEXT messages for a blind 90 year old w/Gusto Prepaid. She stays up and worries all night about the "status messages" verizon sends her that I look at the next day?
Call customer service at 1-800-922-0204 and block all texting to and from that line.
Yes call and just have text messages blocked by Verizon. We did that years ago when we had non texting phones and no texting plan. Got spam one day out of the blue so just had them block text messaging. Mary
You can also make this change online assuming you have MyVerizon setup. On the left, click Change Features, then add the Block Text feature to her line.
Does prepaid have the same account options to do that? Mary
You will have to call the prepaid customer service number and ask those reps if blocking all text messages is an option.
Thanks we asked for that when we set it up...but will ask again...because she is still getting messages from "Verizon" nobody else.
Thanks we are calling them again and specifying ALL text messages including Verizons!
