I'm having problem deleting a text that was part of a chain that I had deleted. Every time I receive or write a text, this old one shows up. Employees at my local store think I need to re-image my phone. Anyone else have this happen?
Never fear, help is here pllucas58! This is a common issue that occurs. We do recommend completing a full reset on the device. Also are you using the embedded messaging application or a third party application? Please keep us posted, thanks!MatthewS_VZWFollow us on Twitter @VZWSUPPORT
I'm using the embedded messaging application but the text I can't get rid of is from an IPhone
Thanks for clarifying pllucas58! Were you able to complete the full restore on the device? MatthewS_VZWFollow us on Twitter @VZWSUPPORT
I haven't tried it yet...too afraid i'll lose contacts, photos
