S4 downloaded update this am. phone was disconnected. Went to VZW reload utility - started reload & went to 98% & stopped. Retried went to 81% & stopped. Then it told me to click lower selection to repair- my phone was not listed so no recovery code. I downloaded latest kies 3. opened it and screen says close vzw upgrade assistant and retry kies 3. Can't find upgrade assistant running . Phone is unusable. Please help. Thanks. Marc
