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I am unable to send to MMS messages, no matter what!

I'm so frustrated at this point and I don't know what to do.

I've never had issues with photos. I am a big photo taker-sender and the sending part is virtually impossible with this phone (s4 mini). I should've reverted to iPhone when I had the chance.

I've tried just about every single sms/mms app from the stock app to paying for EvolveSms and still... still nothing works. Please, can anyone suggest what I should do? I've restarted my phone. I've completely wiped my phone clean, i've tried removing and reinserting the SIM card.... I'm pretty upset and would appreciate some help

Thanks

Comments

tikibar1

When you try sending picture texts, are your mobile data on and wi-fi off?

adeline3

I've tried it with both on and I've tried it with mobile data on and wifi off. and it works... sometimes.

most recently it didn't work with the wifi off.

but do i seriously have to turn off wifi each time i want to send an mms? that's pretty.... ridiculous and potentially a deal breaker for me...

tikibar1

Picture texts won't send/receive over wi-fi, they require a mobile data connection (but they count against your text package, not your data package). If you have both mobile data and wi-fi turned on, the phone should switch seamlessly between the two, but sometimes they don't and you have to turn wi-fi off. You might try this, which sometimes works on an S4, although I don't know if your phone has the setting or not: go into your advanced wi-fi settings and ensure that Auto Network Switch is checked.

adeline3

I did, and it is checked. How come this never happened with my iPhone, out of curiosity?

Is this just... going to be like this forever?...

Thanks Tiki.

BigRedGonzo

You have referred to your old iPhone. I have never been an iPhone user, so I am not speaking from experience, but I have read multiple threads both here in various other S4 forums from former iPhone users. It turns out that your issue may be that you used to use an iPhone. I don't know the specifics, but you may want to search around about texting with an Android phone after coming from an iPhone. It seems as though your old number may be being held hostage by Apple.

BigRedGonzo

tikibar1

Good catch, BigRedGonzo ... it depends on how long it's been since they switched from the iPhone, but you're right ... that could be it (or at least part of it).

adeline3 ... see if this helps:

Issues with texts after moving to Android from iPhone? Here's an easy fix! | Android Central

Iolair74

Similar issue since the KitKat update. Even with auto-switching enabled I am unable to download the contents of MMS messages until I disable the WiFi. Given that I receive work email pages via MMS, this is unacceptable. I will note it worked perfectly prior to the KitKat update.

MudBone827

Sorry if this may seem to be off-topic, but, IMO it isn't, with the EXTREME amount of trouble it has been causing, I would HIGHLY SUSPECT the mother of all mistakes made, being the recent KitKat update causing yours and 98% of everyone elses anguish. Be patient and HOPEFULLY there will be a patch rolled out soon.

BigRedGonzo

This may be a shot in the dark...

If you are having issues send MMS messages while connected to WiFi, do you by chance have some sort of antivirus software installed? This was my issue when it happened to me. I was using Kaspersky's offering and once it was uninstalled, the issue went away. I later found out that it was a setting that it changes on WiFi connections. By that time I decided to leave it off the device. I haven't had any issues since.

BigRedGonzo

Mudbone,

I have been using Android phones for quite some time now, my first phone being the OG Droid. I have about 4 different forums that I frequent and try to keep up with and of all the updates that I have see go by, KitKat probably has the least number of complaints of any that I have seen. If you are having seemingly unresolvable issues, do a Factory Data Reset from the Recovery menu. This usually clears up update issues. Unfortunately, with Android being an open OS (unlike iOS) The resolve with which devs create their offerings isn't always what it should be and there are frequently issues associated with upgrading versus reinstalling software. If the FDR doesn't fix your issues, try going to a VZW store and having them reflash your phone. A Data Reset from the Settings menu is reflash light, one from the recovery menu is a reflash regular and an actual, physical reflash leaves nothing to cause issues. At that point if issues still persist, you probably have a hardware issue.

BigRedGonzo

MudBone827

My issue seems to have been resolved by doing something I was told wouldn't work.

adeline3

what was it that you tried?

I've done everything mentioned already. I had a loooooot of trouble with

switching from iPhone to Android and text messages not going out or coming

through. I was told my number by be held hostage by apple so I freed it.

I don't have Kaspersky but I have Lookout Mobile but the app is way newer

than the issue. I've done a factory reset and it didn't help with the

images. Sigh :smileysad:

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