Ok Verizon, your customers demand support and service. Where is our Kit Kat 4.4 update? The other US carriers have it, why are they providing their customers better service for their Galaxy S4? Hello? We want answers, not a link to where we see the last update was the 4.3 Jelly Bean. We want answers, not told that there is extensive testing going on. We want answers, not to be told to wait patiently and it will eventually arrive. WE WANT ANSWERS!!!