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Switched to Verizon from US Cellular- text issues

I just switched from US Cellular to Verizon on 6/25/14. Kept my same number but got a new phone and now can't receive text from US Cellular customers. My two boys also switched and got new I phones, they get their texts on their old phones yet. They can send to me and I can send to them though. It seems to be only US cellular customers that can't send to me. I can send them out to US Cellular people but when they send to me, I don't receive them,

Comments

bearone21

if you had an i-phone, i believe you had to disable the i-message/i-phone acc't, not just turn phone off.

Verizon_Support

LuannH,

Welcome to Verizon Wireless! Let's get your texting up and running. What devices did you have previously when you had US Cellular? What devices do you have now? Please make sure that when you are texting you do not have a 1 in front of the contact number.

RobinD_VZW

Follow us on twitter @VZWSupport

LuannH

We got it fixed. US Cellar didn't close our account when they were supposed to. I called them and when the finally close the account all the texts came thru.

Sent from my Verizon Wireless 4G LTE smartphone

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