Have had my Note3 since Spring. Worked great for awhile, then suddenly I'm dropping calls all the time and often have no reception to make/receive calls at my own home or many places I frequent and if I do get a call through it is cutting out. I'm 20 minutes from a major city, this should not be an issue. It seems that I need to stay very close to the major highways to keep reception on my phone. I have contacted service via phone and in the stores - they say something about programming issues, the Note3 uses a different kind of signal that the other Verizon phones don't use, trying to fix as soon as they can. That was a month ago - my patience is done. It is costing me to keep this phone - I cannot use my own home office to conduct business so I'm needing to find coffee shops or restaurants to make calls. Upon researching, it seems this is an ongoing issue for many more months than what I've been dealing with.
I NEED something that works - this is my business line and I cannot continue in this manner - how do I trade in this lemon for a different model? Maybe it's just better to cut my losses and go elsewhere with our family. I am so disappointed in this phone and service.
