backup assistant comes up asking for username and password, not pin. entering username / password from my Verizon does not work. where do we enter the pin .. how do we get that option?
I want to make sure you can enjoy the convenience of Backup Assistant AJ2936! What make and model device is this? Are you accessing it on the device or from a computer? Is this the first time you are using Backup Assistant? It will have separate pin.JonathanK_VZWVZWSupportFollow Us on Twitter@VZWSupport
