How do retrieve voice mail all calls are going to voicemail and I cant unforward how do I do so?

darlaandries41

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Patience_Gone

Hi darlanndries41,

Sounds like you have a couple of problems.  Why are all your calls going straight to vm? Do you have your phone on Airplane or Blocking on? 

To Check your Voice Mail of the S5 go to your applications and go to the app called VOICEMAIL.  If you are using Verizon's voicemail you can either view your Verizon's visual voicemail here or call to retrieve your messages and setup your mail box. 

NOTE: You do not have to use Verizon for your voicemail.  Your phone comes with the free service Call Forwarding Busy No Answer.  And you can have your voicemails go to any number or service you choose.

Visual Voicemail is very convenient.  You can instantly see who has left a message and select the messages you'd like to hear in any order.

Here is a link to a free Visual Voicemail service.  Ive used it for years across several phone platforms. It comes with a widget for the your phone that allows you to see immediately who's called you, even if your phone is off. 

HulloMail Free Smart Voicemail - Android Apps on Google Play

Hope this helps