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HELP WITH DROID MINI PLEASEEE!!!!

staxxx

OK WHERE DO I START WELL

1. I JUST BOUGHT MY PHONE LESS THAN A MONTH AGO,

2. PHONE GOES IN AND OUT OF COOL DOWN MODE AND CANT DO ANYTHING(PHONES NOT HOT)

3. PHONE WAS LEFT ALONE ON CHARGER ALL NIGHT HAD FULL BATTERY AND IN LESS THAN 30MINS WAS AT 4%

4. KEEPS BEEPING CONSTANTLY

5. ERROR MESSAGE KEEPS POPPING UP SAYING "UNFORTUNATELY THE PROCESS COM.MOTOROLA.PROCESS.SYSTEM HAS STOPPED"(WHEN I PUSH OK IT KEEPS POPPING UP LIKE 7-8 TIMES AND THEN FINALLY DOSENT POP UP ANYMORE.NOW IT RANDOMLY DOES THIS)

Comments

Verizon_Support

Hello staxxx. I'm sorry to hear about the issues you are encountering with you Droid M. Did this issues start right away, or did they start occurring a bit after? Did you notice any software updates prior to this starting up?

NicandroN_VZW

Follow us on twitter @VZWSupport

staxxx

No it happened about 19days after buying or phone,just all of a sudden

bswoodar

I got my droid mini 4 days ago and the process com.android.systemui has stopped. Help! I'm travelling and cannot go back to my home store. The system supposedly updated this morning.

Verizon_Support

@bswoodar

I understand it's important to have a working device, especially while traveling! I would love to assist in resolving this issue for you.

At what point did you receive this error message? Are you able to make or receive calls, texts or data? Please try soft resetting the device by completing the following steps: http://vz.to/1rvOzj9. Keep me posted so that I can further assist. Thanks!

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

tedward

I have had my droid mini a little over 6 months. Now, every time I receive a call, it goes into cool down mode. The phone is not hot or warm. When I reset the phone as you instructed in an earlier reply, it will be OK until I receive another phone call. This is a major problem due to phone being a business phone. Are there any fixes for this problem?

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