anyone else having issues with the connection and disconnection
Hi Harlan1!Let's see what's causing the problem! When did the issue begin? Have you attempted to completely remove and re-add the connection to your device?Thanks,AyaniB_VZWFollow us on Twitter @VZWSupport
I purchased a 2014 Traverse in June and got my Cosmos 3 a week later. I connected the bluetooth and the problem started a few days later. Yes I have completely removed the device and re-paired the phone at least 2 times. The other day I was driving and the bluetooth hadn't been working when I received a text and boom it started working. A day later it isn't working again.
Harlan1,I am sorry to hear that you are having issues with your phone connecting to your car via bluetooth. We recommend reaching out to the dealership in regards to the bluetooth in your car. Here is a link to the manual for assistance with the bluetooth in your vehicle. http://bit.ly/1oHKx5m StevenR_VZWFollow us on twitter at @VZWSupport
I have been to the dealership twice. They checked the bluetooth in the vehicle and say there is no problem. They told me to check with Verizon. I have connected my husband's phone which is a LG flip phone to see if this gives any problems. So far it has not.
