I would have to wonder, since this phone seems to have a lot of issues that both Verizon and Samsung have been told about, and neither are willing to step up and correct the issues, or accept the phones back for another model, I would see this as a contract violation and I would think we would have grounds as owners that have been wronged, we could file a class action suit. I am sure there is an Attorney out there that would love to attack either or both of these giants on such an issue.