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I have recently upgraded my phone to the LG Extravert 2 and recently I have had complications with receiving text messages.

I will not receive the messages unless I restart my phone, and when I do that I will only receive one text message. Is there any solution that will get my phone receiving texts like normal again?

Comments

Verizon_Support

Congratulations on your new phone, Brandon12. We want to make sure there is no longer an issue with your texts.

What phone did you upgrade from? Is the old phone completely turned off?

TamaraH_VZW

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Brandon12

I went from an LG Cosmos 2 and I have that phone powered off

Sent from my iPod

Verizon_Support

Brandon12 We appreciate the details. Is this happening with with regular text messages or picture messages?

Sheritah_vzw

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@VZWSupport

Brandon12

I'm not sure about picture messages, but I've noticed regular messages

Sent from my iPod

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