"too many" email accounts

jcpjr621

I recently had (first and second level) Tech Support on the phone. I told them that my S4 has stopped receiving / syncing emails. After an extensive period of time on the phone with them, they simply stated that "you have too many email accounts on the phone, and its not able to sync them anymore. There are plenty of software programs you can download that can handle this..." that's when I interrupted and said I would much rather my iPhones back because I had 7 accounts of there. My S4 only has 5 of the 7. And I have 2 S4s'. She said you can go into the store and complain; they might be able to help. Well, I never went into the store...yet...now I am getting scattered emails, and my voicemail is out! When I call, it NOW says it "cannot recognize this mailbox" two times and hangs up on me. I am starting to wonder why I took the store Reps advice for the S4 and against the iPhone as well as why I left ATT after 16 years. I'm very unhappy right now...and on the phone with Verizon Tech Support...again!

Anyone else with similar issue & solutions? Please?

SuzyQ

While I don't have the S4, I have had a BlackBerry, Android, and Windows phones over the years, and had between 5 and 7 email accounts on each of those devices, without major issues. 

Have you tried clearing the system cache (will not erase any DATA, just frees some internal space) to see of that improves things?

Power down phone

Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously to go into system recovery

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select