Samsung S3 Gallery/Ringtone Errors

Linkingbay

I just updated to the new Kit Kat a couple of days ago. Since then, I can't access my gallery. If I take a picture, then click on the picture to preview it, it tells me there are no pictures. Yet, if I go to the folder, the pictures are there. I also can no longer choose my Ringtone. Help!

Verizon_Support

Something isn't right there Linkingbay! I can help! Have you tried a battery pull since the update? Did you have a memory card inserted when you updated? What happens when you attempt to access the gallery? Any error messages?



JonathanK_VZW

VZWSupport

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