In a BlackBerry sub forum? I'm sure whatever the specific reason happens to be, it can be summarized as "I feel ignored or worse".
You know the list of BlackBerry products at the top of the page includes a phone I had 6 years ago but not my Z30.
10.2.1 has been officially released for over a month and available widely on other carriers. If I want it on V I still need to sideload it.
Of all the threads on the blackberry forum the only responses from V 'customer service' are in the 'I quit' threads.
For what I pay for service, I expect way more. I mean just aspire to average customer care and I wouldn't be writing this. As it stands V has until my contract is up to start working with BlackBerry customers or I'll take my awesome phone and bail.
