DOES ANYONE KNOW HOW TO CONTACT A HUMAN BEING ON THE PHONE THROUGH VERIZON CUSTOMER SERVICE (WIRELESS PHONE)?
GOT TO BE THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED.
Call *611 or 1-800-922-0204 and either press option 4 or just keep hitting 0 (zero) that seems to be a shorter wait.
Good Luck