droid RAZR m latest update fixes?

mood70

My phone recently forced an update to my system.. Signal strength is terrible now.. Many of my Amazon apps are randomly shutting down and giving me an error msg.. Does anyone know of any actual fixes coming for the issues with the update?  Actual fixes not a safemode or something that won't actual fix it.

Verizon_Support

Hello mood70. Thank you for messaging us about the issues that are occurring with your phone after the update. Regarding the apps that are not working, have you tried checking to see if there are any updates available for those apps? Since Kit Kat is a newer OS, there may be some compatibility issues with either the OS, or the version of this OS on the phone model you are using. The apps may not be optimized to work correctly with Kit Kat, and the App creators will need to be contacted.



Safe Mode helps determine the possible cause of the issues, and if it is caused by a rogue app on your phone. I would recommend backing up your data, and performing a hard reset. Once complete, download one app at a time, and test it to see if it functions correctly. Keep us posted.



NicandroN_VZW





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