Try to back up pictures on verizon cloud but the app gives me error code 1000 please close app and try again...please help I want to set my phone to factory but some of pics didnt save to my sd card

Stevie5504

I have been trying to back up my pictures on Verizon Cloud app but everytime I try to log in I get "error code 10000, close app and try again...I have been avoiding the new update because of all the problems I keep hearing and my phone is already freaking out...

Verizon_Support

I appreciate you taking the time to reach out, Stevie5504. Do you show the pictures as being backed up? I would suggest resetting the app by heading into Settings > Apps > Manage Apps > ALL > Verizon Cloud > Clear Cache and Data.



YosefT_VZW

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