I recently upgraded my phone software and lost my text message alert notifications. I am receiving all other alerts. I am on call for three different emergency response organizations I need this fixed now! I have viewed other post about this issue, the only thing you have told people is to factory reset their phones, this is unacceptable! What other options do I have? Taking my phone back to zero is not one of them! I also lost the ability to SWYPE input for text and email.