I love the lumia and the fact that it will sync with all my device and has an amazing camera, but... WIndows store needs to find a way to add more options the their app store. They also need to make it compatible with other software and apps, Google Chrome, Newsstand, etc... The may be competitors but if I have the option on my WIndows 8.1 Pro Laptop then I think it should be available on my phone as well. And they need to come up with a different way to navigate through apps on the phone, if the one I want is at the bottom of my home screen I have to scroll all the way down to the bottom to get to it and it gets irritating after doing it the first 1000 times. Anyway can any Verizon Reps tell me of anyway to trade my new lumia for an android or at least give me an estimate on when Windows Phone 8.1 will come OTA for my phone???