Droid Razr Maxx XT1080 - mobile data is not connecting No 3g, no LTE

Trovillion_C

     Wifi is working fine but my mobile data connection is not working at all. I've driven to several areas where i know i have good 4g signal and  i can see the connection in (Network Type and Strength) but they are not allowing my phone to access the network. In (Status) it varies between Connecting and Disconnected. I need Data for my job and this is serious problem.

Verizon_Support

That sounds really odd, Trovillion.C. Let's see what we can do to get your phone up and running. First of all, what zip code is this happening at? Have you reviewed settings? Try going to Settings>More>Mobile Network>Network Mode>Make sure it is set to LTE/CDMA and not Global. Also, make sure your phone has mobile data on. Just in case, check under Settings>Data Usage>and make sure there is no mobile data cap active. This will keep your phone from accessing network data once a preset limit has been reached. Keep us posted.



NicandroN_VZW



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