My dialing screen is suppose to look like the first screen shot taken from the link below, but it looks like the the other screenshot. Last night I called the Verzion's tech support for help. She went to a lot of trouble but could not fix it, and finely talked me into thinking it always like that. I looked it up in the support page she sent me and found it was suppose to to look.
http://asurion-verizon.siiguides.com/us/en/samsung-galaxy-s-5-2507/articles/adjusting-the-volume-during-a-call-629892
This morning they called me to take a survey about how my support call went. I could not find the key pad to respond.
What am I to do to fix this problem??
>>Personal information removed from attachments to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator
