Help! My once loved phone is now as useful as a brick. If you use it for any length of time it becomes very hot to the touch. Further, the battery life has decreased significantly after the update while how I use the phone has not.
That is really strange, jrh510. If the phone is running really really hot, I recommend taking it in to the nearest store location for a hands on evaluation. http://bit.ly/3SdsA After a big update, we generally recommend a hard factory reset to any phone to help clear out any possible issues and conflicts with the new OS. Have you tried a hard a reset? http://vz.to/1eHSSNT Please give this a try, as it can definitely help stop a lot of the issues that you are experiencing. Please be sure to back up all important data to your PC or prefferred cloud service.NicandroN_VZWFollow us on twitter @VZWSupport
