Why has no patch been made for the January update?

Danni111972

After that December/January update my phone began DRAINING my battery. My WIFI connection is horrible even when I am sitting next to my router. The phone just powers off on it's own, my touch screen is horrible.....

All these issues have been commented on by bloggers, magazines, websites, yet Verizon has not fized the issue.

Has anyone heard about a patch for this?

Verizon_Support

Danni111972,



I want to make sure that you are having a good working device. There is no info on if there is an update for the issues that you are having. Have you been able to back up the device and perform a factory reset since the update come into the phone? Please keep us posted.



Kevin_R



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