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Custom notification tones

I have no problem with custom ringtones, however, some of the custom tones I made for notifications are not working...they all have the same tone as "Life's Good".

Am I doing something wrong or will it (or VZW) not let me use custom notification tones?
Thanks.

Comments

Ann154

Are the custom notifications tones saved in the phone's internal memory space under the notifications folder? If not, that is likely your problem.

JGKC9AYC

Yes, they are.

Verizon_Support

JGKC9AYC,

Let's get these tones up and running again! Were these tones purchased through Verizon Wireless or downloaded through a third party application?

EfrainM_VZW

Follow us on Twitter @VZWSupport

JGKC9AYC

I got it figured out.

These particular tones need to be in .OGG format instead of .MP3 or .M4R.

Thanks anyway.

On Tue, Feb 18, 2014 at 11:44 AM, Verizon Wireless Customer Support <

Verizon_Support

I'm very relieved to see that you've gotten it sorted out, JGKC9AYC. Thanks for letting us know that. We'll be here if you need help again. Take care!

DionM_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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