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Time and Date are Wrong after 4.4.2 update and cannot be changed

After 4.4.2 update last Thursday, my phone system now has wrong time (about 2.5 hrs ahead) and wrong date (Jan 2013). Both cannot be manually adjusted. This is preventing the majority, if not all, data access on phone. Phone worthless at this point.

I have performed following to fix phone:

1) restart / airplane mode etc.

2) Toggled "automatic time from network" setting

3) factory reset and deleted cache

4) removed SIM card

Managed to install clocksync app which is showing correct time from NTP server but not able to manually change date or time.

What can I do? Still have 10months left on my contract.

Comments

lcol8548

Quick followup: I have noticed several other users online experiencing same issue

Verizon_Support

Wow! Thanks so much for bringing this to our attention and for completing the troubleshooting steps that you have already completed, lcol8548. We want to ensure that the time & date does get corrected. I'm assuming everything else works properly? I am going to send a direct message to get some more details from you. This will enable me to notify the software team.

TamaraH_VZW

Follow us on Twitter @VZWSupport

mazurek

Has there been any update on this issue?

TamaraH_VZW

Thanks for asking, mazurek.

Motorola has been notified of this issue. As soon as we get some more information for the resolution we will be able to post here.

TamaraH_VZW

HornGuy75

Any update on this issue?? I've been to two Verizon Wireless stores recently and nobody seems to have any info to offer me. One rep tried selling me a tablet and FIOS, the other actually changed my sim card and still tried selling me a tablet. I just want to be able to use my smartphone the way it's intended. Right now, it thinks it's February 15, 1971 and there's nothing I can do to change that. I've done factory resets, taken the sim card out with the phone powered down and left the phone off for 15 minutes, nothing helps. Getting very frustrated.

umi_87

facing same time and date issue...any update aboutthis problme?

Verizon_Support

It's important that your phone displays the correct time, umi_87. Are you also using the Droid Razr Maxx? Does refreshing the network by powering off and removing/reinserting the SIM display the correct time and date?

AndreaS_VZW

Follow us on Twitter @VZWSupport

umi_87

I am using Motorola XT-926. System Version is 182.46.15.XT926.Verizon.en.US. I have tried every possible step like factory reset, powering off and removing/reinserting the SIM, safe mode etc to resolve this issue.

Is there any patch for this "Time and Date" bug?

dkmahan

This bug just hit me! I have a Droid Razr HD Maxx with system version 182.46.15.XT926.Verizon.en.US. The phone was working fine until two days ago, 6/23/2015. On that date the time is five hours off and the date is May 11, 2015! I deselect automatic time and date, the manual options become available, but when I change the date and time manually it does not change the phone time and date. I have tried everything on all of the posts on this topic and none of them help. I have also tried these steps in safe mode. Do we have a solution after more than a year of posts on this problem? Thanks!

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