I have an Incredible phone I bought from an outside source. I downloaded a manual too. Long story short....where is the optical joystick? Taking a pic, it tells me to use it, but the manual does not say what it is, or where. I don't want to ask Verizon directly; I find that if I am not in the store to buy something, they don't care to talk to me at all: We can't help you. We don't service outside phones. How about buying a new phone today? Etc.